Manager, Lean Transformation Change Agent, Chicago, IL

Job Title: Manager, Lean Transformation Change Agent

This is a High profile position, reporting to Lean Architect (Director). Based in Greater Chicago.

Key Responsibilities:

The Change Agent will help in implementing the management system across our organization. He/She will be responsible for:

  • Diagnosing the current state of the business with the help of business partners. Conducting interviews, gathering data, and analyzing current business performance
  • Supporting business leaders (Managers, Directors) in the design of the management system and process related solutions in their area
  • Developing the skillsets of 1-3 business leaders and their teams in lean management tools such as visual management, performance management, problem solving, and implementation of standard work
  • Coaching the leaders on how to shift the mindsets and behaviors of themselves and their teams to instill a culture of continuous improvement
  • Owning the implementation and maturity of the client’s tools and practices within a business area, and communicating progress to program leadership
  • Develop and enhance lean training material. Act as instructor for training sessions
  • Lead problem-solving activities to define problems, determine root causes, create and test options, implement and standardize solutions
  • The Change Agent will work closely with a team of 4-6 other change team members and will be jointly responsible for the development of the program
  • Be a thought partner to leadership on program-related matters
  • Help coach newer members of the change team to be effective change agents within 6 months of starting in team


  • 7 or more years of work experience in Lean, Six Sigma or related continuous improvement areas
  • Experienced in change management and influencing people without authority.
  • Open to change, persistent, can improve a process and drive impact
  • Demonstrated track record of building or improving a continuous improvement program
  • Strong communications (oral and written)
  • Interpersonal, presentation and organization skills
  • High ability to drive work with some direction
  • High comfort with ambiguity
  • Demonstrated comfort with MS Office tools including PowerPoint, Excel and Word
  • Team player: Ability to work well with others, to build credibility quickly, and to improve a team’s performance. Can listen carefully to others, and understand and respond appropriately to messages, explicit or implied (e.g., body language)
  • Strong problem solver: Able to structure, analyze, and synthesize findings, identify root causes, and develop pragmatic recommendations. Able to develop a solution and solve problems both creatively and independently
  • Able to identify and leverage team member’s unique skills to maximize team performance
  • Advanced degree (MBA or other Master’s degree) preferred
  • Experience in developing, coaching and mentoring employees and leaders
  • Prior experience in Lean transformations
  • Prior experience with Lean in Headquarter functions (i.e. not operations or support functions)
  • Green Belt or Black Belt certification preferred


Prabhu Jayapal

Director – Talent Acquisition

DivHN Integration Inc.

(847) 882-0585 x 251

(224) 704-1708 (Direct) / (312) 371-3553 (M)