Sr. Analyst – Process Improvement and Advance Analytics, Aircraft Maintenance Operations

Sr. Analyst – Process Improvement and Advance Analytics, Aircraft Maintenance Operations

Role Overview

The Aircraft Maintenance Operations team is currently looking for an individual who has work experience and background in Industrial Engineering and process improvement; data extraction and data mining; business case analysis and presentation; analytical and statistical modeling. This role will require strategic thinking and strong internal and external client relationship. High-level responsibilities of the role include:

• Leverages understanding of the business process to identify and implement solutions and influences business processes that will result in significant bottom-line contributions and/or efficiency improvements
• Encourage development and sharing of internal best practices and foster collaboration with internal and external teams
• Execute process improvement solutions to business problems using data analysis, data mining, optimization tools, statistical modeling and machine learning techniques
• Develops the approach and methods to define and solve management problems through quantitative analysis and analytical models, using tools and techniques covered in Operation Research, Statistics, and Econometrics sciences
• Analyze and generate actionable insights from structured and unstructured data and effectively communicate findings and solutions with various groups


• Bachelor’s degree in the field of Statistics, Operations Research and/or Industrial Engineering required
• Master’s Degree in a quantitative field like Operations Research and/or MBA preferred
• Six Sigma Black Belt certification or related process improvement certification preferred

• Proven experience in resolving complex process challenges; leader in the area of problem solving and process simplification using Lean Six Sigma techniques
• Be adept in building presentations for senior leadership team
• Adaptability to changing business environment required
• Basic programming skills and familiarity with database querying tools and able to write queries and procedures using Teradata SQL and/or Microsoft TSQL and experience with SAS or R

• At Least 2 years of experience in Process Improvement
• At least 2 years of experience in analytics required
• At least 1 years of Airline experience preferred

• Must be legally authorized to work in US for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Interested candidates may contact:

Soudeh Mansourian
Sr. Manager – Data and Analytics
United | Corporate Support Center
233 South Wacker Drive | Chicago, Illinois 60606