Tag Archives: manager

Manager – Process Improvement and Advance Analytics, Aircraft Maintenance Operations

Manager – Process Improvement and Advance Analytics, Aircraft Maintenance Operations

Role Overview

The Manager, Process Improvement and Advance Analytics is responsible for providing problem solving support and strategic direction of advanced analytics for the Aircraft Maintenance Operations team. This role requires an individual with passion for problem solving and data analytics with the willingness to dig deep into details as well as the ability to assess the big picture. Candidate should have work experience with data extraction, data mining and problem solving; business case analysis and presentation; analytical and statistical modeling; and a process improvement in operation environment. This role will require strategic thinking and strong internal and external client relationship. High-level responsibilities of the role include:

• Develop and implement analytical methodologies, processes, and technological solutions to develop recommendations for process improvements
• Collaborate with leadership to identify Process Improvement/Process Simplification opportunities and lead Problem Solving initiatives
• Execute process improvement solutions to business problems using data analysis, data mining, optimization tools, statistical modeling and machine learning techniques
• Continuously develop and demonstrate improved analysis methodologies and tracks and measures results of improvement initiatives
• Lead projects as well as couching and mentoring team members
• Support initiatives for predictive analysis


• Bachelor’s degree in the field of Math, Statistics, Operations Research and/or Industrial Engineering required
• Master’s Degree in a quantitative field like Math, Statistics, Operations Research and/or MBA preferred

• Proven experience in resolving complex process challenges; leader in the area of problem solving and process simplification using Lean Six Sigma techniques
• Familiarity with industrial engineering principles is a plus
• Proven comfort and an intellectual curiosity for working with very large sets of data, pulling in relevant team members to address identified – and sometimes undiscovered – needs
• Be proficient in using database querying tools and able to write complex queries and procedures using Teradata SQL and/or Microsoft TSQL and hands-on modeling experience on SAS or R
• Be proficient with one or more reporting tools – Spotfire / Tableau / Oracle OBIEE / Brio
• Be able to communicate complex quantitative analysis and algorithms in a clear, precise and actionable manner
• Be adept in building presentations for senior leadership team

• At least 3 years of experience in analytics and process improvement preferred
• At least 2 year experience in a leadership/supervisory role preferred
• Lean Six Sigma experience preferred

• Must be legally authorized to work in US for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Qualified Candidates May Apply Online

United | Corporate Support Center
233 South Wacker Drive | Chicago, Illinois 60606

Lean, Project Manager, Discover Financial

Lean, Project Manager

Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other.

Discover seeks a Project Manager to drive cross-functional project teams to deliver breakthrough improvements in unit cost, quality, customer experience, and risk. This position leads the execution of Discover Lean’s strategic initiatives and projects in business units throughout Discover (DFS). This position must be located in Riverwoods, IL, due to the level of interaction with head-quarters based business partners.

This role provides a unique opportunity to tackle a wide range of the highly visible, Lean-related business challenges across the enterprise. We are looking for people that thrive on collaboratively solving complex problems with senior leaders across all of DFS. To succeed, this person must demonstrate thought leadership, develop collaborative relationships, and deliver measurable results through Lean projects. Ensure timely delivery of projects and breakthrough results that meet or exceed agreed-upon metrics or goals


  • Build relationships with all key constituents necessary to deliver project results on a timely basis
  • Assist in creating lasting change within business units aligned to project execution methodology while simultaneously helping business partners understand and grow with the Lean Six Sigma transformation
  • Effectively communicate with senior management about project progress, results and assistance needed from them in written presentations, emails, and in toll gate reviews
  • Quantify impact of projects on financials, productivity, customer experience, quality, risk, and compliance
  • Promote a risk-aware culture; Identify and evaluate controls to sustain processes and their improvements for the long term by adhering to required risk management standards and processes
  • Understand key metrics that measure business-unit performance, create scorecards, and monitor process performance over time
  • Conduct in-depth analyses including data collection, analyses, and synthesis to generate key insights for projects


  • Gather current-state data, conduct in-depth data/root-cause analyses, and generate current-state process maps and key insights for project sponsors. Articulate strong fact-driven recommendations for future-state processes
  • Assist generation of internal and external customer insights based on customer interviews, focus groups, and surveys since customer insights will be a key factor shaping solution development.
  • Mentor project team on Lean Six Sigma skills as well as general project management
  • Understand key metrics that measure business-unit performance, create scorecards, and monitor metric performance over time
  • Build relationships with all key constituents necessary to deliver project results on a timely basis
  • Identify and evaluate controls to sustain processes and their improvements for the long term.


  • Reports to either a Discover Lean Projects Manager or Senior Manager; may also be directed by Initiative team leaders (including Lean leaders, Business Unit subject-matter experts, or support-function leaders such as those from Business Technology)
  • Collaborates with team members to understand customer needs, map current states, drive root-cause-analysis, design future states, and deliver projects with sustainable results
  • Work with relevant business units implementing Lean initiatives
  • Collaborate with Lean team to listen to its members
  • Mentor (Sr.) Associates on Lean Six Sigma skills, project execution methodology, and lean thinking concerns, get feedback on tested solutions, and deploy improvement initiatives or ideas


  • Bachelor Degree required; Masters or other advanced quantitative degree preferred. Five to seven years of relevant work experience
  • Five to seven years of relevant work experience with 1-2 years managing cross-functional teams
  • Strong proficiency with Microsoft Office applications (Outlook, Word, PowerPoint, and Excel)
  • Strong proficiency with statistical software (Minitab)
  • Ability to use query languages to extract data
  • Ability to drive projects with ownership and an independent but client-first mindset


  • Excellent written and verbal communication, presentation, and interpersonal skills


  • Black Belt or Green Belt Certification in Lean or Six-Sigma preferred
  • Strong analytical skills with knowledge of statistical analysis
  • 1 to 2 years of experience managing cross-functional projects
  • 1 to 2 years of experience in the financial-services industry or in B2C consumer-centric fields
  • Proficient using statistical analysis software (preferably Minitab)
  • Experience querying large data sets within Teradata and/or SAS environment

#LI-KK1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Link for job:   http://www.mydiscovercareer.com/job/7250711/lean-project-manager-riverwoods-il/


QA Manager, National Cycle, Maywood, IL

QA Manager (Chicago) needed to lead an exciting career with National Cycle – a global, industry leading, state-of-the-art, power sports manufacturer and supplier of: polycarbonate windshields, machined brackets and accessories for motorcycles, scooters, ATVs, UTVs, etc.  Soon to be adding: deep drawn motorcycle gas tanks, side covers and fenders.

This role will lead total quality programs, policies, and initiatives.

Responsible for identifying, analyzing and developing improvements in productivity, quality, client relationships, and customer service.

Responsible for planning total quality policies, programs, and initiatives.

Oversees development of new testing tools, methods and systems to ensure products and services meet quality standards.  A wide degree of creativity and latitude is expected.

Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production. Oversees testing of processes and products.

We are needing to grow from our ISO 9001 certification and into TS 14969, and ISO 14000.

Oversees the evaluation of a finished product for quality and reliability.

Requires a bachelor’s degree with 6 + years of experience in the field or in a related area. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Will lead and direct the work of others (1 experienced Technician to start).

Needing: CMM operational skills with reporting for PPAP and APQP start-ups.

Some manufacturing engineering experience is preferred.


Located in Maywood, IL for 80 years!  They occupy 100,000 sq. ft. (adding another 30,000 soon), with 170 employees.   See them at www.nationalcycle.com.

To be considered and for further information on my retained client, contact Dale Wiza, 414-807-9663, dale@engineeringplacements.com

Program Manager, Gogo Inc., Chicago, IL


Position at Gogo Commercial Aviation
  • As Program Manager at Gogo, you will be responsible for the full program lifecycle of major technology Aerospace programs from initial inception through rollout and launch. The Program Manager will not only manage the program life cycle but also become an technical expert at the systems level within Gogo; gain exposure to various levels of  the company while partnering with internal organizations to bring Gogo’s technology roadmap to market.The Program Manager will manage all aspects of program delivery of large scale technical capabilities that includes project plans, resources, and budget. This position will interface directly with all technology teams, vendors and internal Airline Partners and requires someone with track record of managing large, complex technical programs from concept through delivery in a rapidly changing fast paced environment.The ability to work with cross functional teams in a matrixed environment is key.  Also, crucial is ability to identify and mitigate potential risks, ensure timely delivery and meet strategic objectives.

    Key Responsibilities:

    • Manage overall program plan – ensuring tracking to strategic deliverables.
    • Supporting relationship with engineering teams, their vendors, product team, internal Airline representatives, finance, legal, supply chain and operations to manage interdependencies
    • Frame issues, leverage strategic priorities and drive project team towards the best path forward.
    • Hold regular cross-functional program review meetings to review and update projects logistics, schedule, and objectives. Assure early problem identification and implementation of corrective action.
    • Participate in negotiation of vendor contracts/changes, statements of work, request for proposals and proposal evaluation.
    • Interpret, translate, and flow down program requirements into the Program Plan. Identify & manage risk and opportunities to meet program objectives. Monitor compliance with program master plans and schedules, including milestones and performance.
    • Ensure all program plans are up-to-date and complete with respect to schedule, cost estimations, and status;
    • Lead negotiations with program core team and stakeholders on significant future improvements or changes., research lessons-learned, and best practices;
    • Review program proposals and plans to determine technical practicality, funding limitation, business implications, procedures for accomplishing programs, resources requirements and technical coordination meeting, providing technical input as required.
    • Provide timely reports to ensure an understanding of the program performance. Prepare interim and completion program reports.
    • Take a proactive stance by developing contingency plans for potential risks
    • Ensure pertinent written records are maintained that document all agreements for the programs.


    • Bachelor’s degree in Engineering field
    • 10-15 year of experience in managing Aerospace / Airline programs
    • Knowledge of FAA certification process and experience with deployment of LRUs in a commercial aviation environment a must (retrofit or OEM)
    • Knowledge of OEM supplier requirements for becoming and maintaining an approved vendor a plus.
    • Wireless Telecommunication experience is a plus.
    • Leadership role with direct management of project managers a plus.
    • Knowledge of FAA equivalent global certification processes ideal (eg DGAC, EASA, ANAC)
    • Extensive practical knowledge of program management theory, concepts, theory of constraints, critical path methodology program risk management, program scope management, program management lifecycle
    • Ability to manage multiple priorities
    • Practical problem solving and strategic thinking skills, critical thinker, and self-starter
    • Superior communications skills with all levels of employees and both internal and external customers-including presentations, negotiations, and written reports
    • Experience in both start-ups and consolidated companies is preferred
    • Ability to work in a fast paced environment while maintaining view on the strategic direction and being as detailed as needed. Willing and able to get down in the details “to make things happen”
    • Demonstrated ability to work successfully with demanding schedule constraints and technically challenging programs
    • Lead program teams composed of multi-disciplined, matrix personnel to ensure realization of program objectives
    • Apply: http://jobs.jobvite.com/gogo/job/o0K23fwz/apply

Quality Manager, Ironwood Industries Inc., Libertyville, IL

Quality Manager, Ironwood Industries Inc., Libertyville, IL

Due to an impending retirement, Ironwood Industries will soon have a need for a Quality Manager in their organization. Ironwood Industries, Inc. offers custom injection molding and manufacturing for the medical industry.  Services include Class 8 cleanroom molding, with insert and two-shot options.  Assembly processes include ultrasonic welding, thermal staking and insertion, RF welding, adhesive bonding, transfer printing, and packaging.  ISO 9001-2008 and 13485-2003 certified.


  • BS or BA from a 4-year college or university.
  • Minimum of 10 years (combined) experience working in the quality control / quality assurance / quality management fields pertaining to manufacturing.
  • Must have very good working knowledge of ISO 9001:2015, including details of managing risk.
  • Must have very good working knowledge of Geometric Dimensioning and Tolerancing as it applies to mechanical systems.
  • Must have at least 5 years of supervisory, or preferably, management experience and responsibilities.
  • Must have training and experience in managing and conducting internal audits.
  • Must have experience in managing customer audits.
  • Must have experience in managing 3rd party (for ISO 9001) audits.
  • Must have experience with statistical techniques commonly utilized in the industry.
  • Must evaluate requirements for new jobs and plan for inspection needs as appropriate.
  • Must be capable of training not only departmental staff but also company-wide personnel on quality management topics and requirements of the quality management system.
  • Must be able to read, interpret, and disseminate customer documents, specifications, part drawings as well as industry standards and regulations.
  • Must be able to maintain a CAPA system for various aspects of company functions where corrective actions are generated.
  • Must be capable of assisting in lab metrology functions when extra assistance / help is needed on large pre-production qualification studies.
  • Must maintain responsive communication channels with internal and external customers and suppliers.
  • Must be responsible for annual budgeting for personnel and capital needs.
  • Must be a management team player in achieving company goals.


  • Experience in injection molding of plastics and related secondary operations with plastics.
  • Experience in the medical device industry and ISO 13485.
  • Experience with any of the following software: PC-DMIS, Measure-X, and QC Calc.
  • Experience participating on a company safety committee.
  • Bi-lingual in English / Spanish.

Interested candidates should email their resumes to:


« Older Entries